VibeMyCar Support
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Frequently Asked Questions
How do I update my payment method?
You can update your payment method by going to Account Settings > Payment Methods in the VibeMyCar app.
What if my driver doesn't show up?
If your driver doesn't arrive within 5 minutes of the estimated arrival time, you can cancel the ride without penalty and request a new one.
How do refunds work?
VibeMyCar operates under a strict no-refund policy. For more details, please refer to our Privacy Policy.
I left something in my ride. How do I get it back?
Please submit a support ticket with details about the item and your ride. We'll help connect you with your driver to arrange for item return.
