Security Awareness Training
An ongoing programme that teaches staff to recognise and respond to cyber threats such as phishing and social engineering, and to follow security policies in daily work, reducing human-related risk.
Effective programmes combine short, regular training modules, role-specific content for groups such as finance staff, developers, administrators and plant engineers, simulated phishing exercises and clear reporting channels. Topics include phishing and social engineering, passwords and MFA, safe handling of data, removable media, physical security, remote working and incident reporting. Content is refreshed as threats change, for example to cover voice cloning and QR-code phishing.
Because many incidents begin with a human action, such as clicking a malicious link or approving a fraudulent payment, awareness training is required or expected by ISO/IEC 27001, NIS2, PCI DSS and many other frameworks. In industrial settings, training also covers risks such as unauthorised USB devices, unexpected remote access requests and unfamiliar changes to machine programs.
Training changes behaviour only when it is relevant, frequent and supported by leadership; an annual compliance session alone has limited effect. Useful measures include phishing report rates, time to report and repeat-click rates, rather than completion rates alone. Simulations should be designed to educate rather than punish, and technical controls remain necessary because no training eliminates human error.
Key points
- Builds the ability to recognise and report phishing and social engineering.
- Required or expected by ISO/IEC 27001, NIS2 and PCI DSS.
- Simulated phishing measures and reinforces learning.
- Reporting rates are more meaningful than completion rates.
Where AiVibe comes in
AiVibe's security services include security training alongside vulnerability assessment, penetration testing and 24/7 monitoring.